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Privacy Policy

This privacy policy explains how houseoffun, operated via houseoffunz.com, collects, uses, and protects the personal information of its players and visitors in compliance with Australian law. It applies to all users accessing the website or casino services from Australia. The policy is effective as of 1 January 2025.

Who We Are

OBSERVE: Houseoffun operates exclusively through the website houseoffunz.com and is owned by Playtika Holding Corp. Certain legal address and registration details have not been specified. The main contact for privacy and data protection matters is via [email protected] or the support form. For all correspondence regarding data protection, inquiries should be directed to the Data Protection Officer (DPO) through these channels.

  • Legal Entity: Playtika Holding Corp. operates houseoffun exclusively through houseoffunz.com. Legal address and registration number are not specified; contact is available via official channels.
  • Data Protection Officer Contact: Email: [email protected]; online form: Support Form.
  • Regional Operation: Services provided to clients in Australia, in accordance with local data protection and gambling regulations.

REFLECT: All privacy-related communications for houseoffun (houseoffunz.com) should reference the channels above to ensure legally valid documentation and timely response.

What Personal Data We Collect

OBSERVE: In alignment with Australian Privacy Act 1988 and industry best practice, houseoffun collects multiple data types necessary for safe and lawful operations.

  • Personal Identification Data: Full name, date of birth, email address, mobile phone number, physical address (when required), government-issued identification (for KYC/AML).
  • Account Data: Username, encrypted password, account activity logs.
  • Technical Data: IP address, device type, browser version, operating system, geolocation, session times, usage logs.
  • Payment and Transaction Data: Payment processor data, bank details (when required), transaction histories, account balances (noting that the privacy of bank details is respected according to AU laws).
  • Behavioral Data: Game history, betting and transaction records, pages visited, clicks, preferences, responsible gambling interactions.
  • Cookies and Related Technologies: Session and persistent cookies, tracking pixels, analytics tags (see Cookies & Tracking Technologies section).

EXPAND: The necessity to process KYC/AML data reflects legal obligations; behavioral and technical data enable fraud protection, secure site operations, and user experience improvements.

REFLECT: Data collection is minimized to only what is necessary for lawful service provision and protection of user interests under applicable Australian legislation.

Legal Basis for Processing

OBSERVE: Houseoffun's data processing is grounded in the Australian Privacy Principles (APPs), relevant state law, and sector-specific requirements.

  1. User Consent: Explicit user agreement is sought for marketing communications, non-essential cookies, and, where legally required, data transfers to third parties outside Australia.
  2. Contractual Necessity: Personal data is processed as required to operate user accounts, conduct transactions, verify identity, and effect payouts in line with user agreements.
  3. Legitimate Interests: Certain processing (site analytics, fraud risk minimization, service improvement) is necessary for the business's legitimate interests, respecting user rights and reasonable expectations.
  4. Legal Compliance: Necessary processing for identification (KYC), anti-money laundering (AML), counter-terrorism, regulatory reporting, and other legal duties.

EXPAND: Houseoffun ensures that data processing justifications are well documented, and privacy impact assessments are performed for new or changed processing activities as required by AU regulations.

REFLECT: Where processing is based on consent, users may withdraw consent at any time. The legal basis for each processing activity is outlined in the internal records of houseoffun (houseoffunz.com), ensuring full auditability.

Regional Compliance Note: All legal bases reflect compliance with the Privacy Act 1988 (Cth), AML/CTF Act, and AU online gambling regulations as of 2025.

Purpose of Processing

OBSERVE: Data is collected and processed for the following defined purposes, each aligned with legal and operational obligations:

  • Provision of Casino Services: Facilitate account creation, maintain user profiles, authenticate identity, enable gameplay, and process payments or withdrawals.
  • Regulatory Compliance: Satisfy KYC/AML requirements, record retention laws, and mandatory reporting to Australian authorities.
  • Fraud Prevention and Security: Detect and prevent fraudulent or suspicious activity, ensure secure access, and manage internal risk controls.
  • Service Improvement and Analytics: Monitor user engagement, analyze site performance, and develop service updates reflective of user needs.
  • Marketing Communications: With expressed user consent, send relevant offers or updates via email or SMS; provide personalized user experiences.

EXPAND: Purposes exclude any creation of user profiles for discriminatory purposes and are reviewed as part of annual compliance audits.

REFLECT: All data use at houseoffunz.com is strictly limited to lawful, specified, and transparent purposes.

Disclosure & Sharing

OBSERVE: Personal data is only disclosed where absolutely necessary, and always in accordance with AU law and user expectations.

  • Payment Service Providers: Data disclosed to facilitate deposits, withdrawals, and verify payment legitimacy.
  • IT and Security Service Providers: Trusted contractors (under contractual obligations) receiving limited data for hosting, operations, analytics, or cybersecurity.
  • Regulatory Authorities: Reports and disclosures made as required under Australian gambling and AML regulations.
  • Affiliates and Advertising Networks: Only with user consent (opt-in), for direct marketing or third-party offers.

EXPAND: All third parties are subject to strict confidentiality undertakings and, where processing occurs offshore, standard contractual clauses are used for adequate protection. Data will not be sold or rented to any party.

REFLECT: Full details of data categories and recipients are maintained in compliance logs, and disclosures are minimized to the least amount necessary for each specific business or legal purpose.

International Transfers

OBSERVE: While houseoffun primarily processes data within Australia, some partner service providers or subcontractors operate outside Australia.

  • Recipient Regions: Data may be transferred to countries within the European Economic Area (EEA), North America, or Israel, depending on vendor locations. Where applicable, houseoffun ensures recipients comply with comparable privacy obligations.
  • Protection Measures: International transfers are only undertaken where the receiving country offers substantially similar data protection laws, or where standard contractual clauses enforce equivalent rights and remedies for Australian users.

EXPAND: Explicit user consent is obtained where required for international data transfers, and ongoing audits monitor compliance of overseas service providers.

REFLECT: Inquiries regarding international transfers can be directed to the DPO; a list of typical recipient countries and protection mechanisms is available upon request.

Data Retention

OBSERVE: Houseoffun retains personal data only as long as legally necessary or as required for operational effectiveness.

  1. Personal Data: Retained for no more than 5 years following account closure, unless legally mandated to retain longer for regulatory purposes.
  2. Transactional Data: Retained for a minimum of 7 years in line with AU anti-money laundering (AML) law and taxation requirements.
  3. Cookie Data: Retention periods specified in the cookie policy, typically 12-24 months for persistent cookies.
  4. Deletion Criteria: Data is deleted or de-identified as soon as it is no longer required for the purposes for which it was collected or once the relevant retention period expires. Users may request deletion where permitted by law.

EXPAND: Secure deletion processes are regularly audited for compliance, and data is securely destroyed or anonymized when retention is no longer justified.

REFLECT: Users may contact houseoffun for information about specific retention practices or to request early deletion subject to legal restrictions.

Your Rights

OBSERVE: Under Australian privacy law, users enjoy the following rights regarding their personal data processed by houseoffun:

  • Access: Request access to personal information held, including data sources, processing purposes, and categories of data shared.
  • Correction: Ask for correction or updating of inaccurate or incomplete data.
  • Deletion: Request deletion or de-identification where no legal obligation compels retention, or processing is no longer necessary.
  • Restriction: Seek temporary or permanent restriction in specific circumstances (e.g., pending accuracy verification).
  • Objection: Object to processing for direct marketing or on grounds related to user's particular situation.
  • Data Portability: Obtain personal data in a machine-readable format for transfer to another provider, where technically feasible.
  • Marketing Consent Withdrawal: Opt out of marketing communications at any time via unsubscribe links or contacting [email protected].

EXPAND: All rights requests are actioned within 30 days unless a longer period is justified under law. Identity verification is required to protect user security.

REFLECT: Exercise of rights is free of charge; complaints or escalations may be submitted to the Office of the Australian Information Commissioner if unresolved.

Cookies & Tracking Technologies

OBSERVE: houseoffun utilises cookies and similar tracking technologies on houseoffunz.com, in full compliance with Australian law and industry standards.

  • Session Cookies: Enable site functionality and security within individual browsing sessions. Automatically expire upon browser closure.
  • Persistent Cookies: Support recognition upon return visits, storing user preferences and login states for a fixed period (typically 12-24 months).
  • Third-Party Cookies: Used for analytics (e.g., Google Analytics), advertising, or affiliate tracking, always subject to user consent.
  • Purpose of Use:
    • Functional: Core website operations (navigation, login, forms)
    • Analytics: Site usage statistics, performance monitoring
    • Advertising: Display of targeted offers, affiliate tracking (consent-based)
  • Management Options: Users may control/delete cookies through browser settings, block certain types via opt-out mechanisms on the website, or manage preferences through the account dashboard when available.

EXPAND: The full cookie policy and opt-out procedures are accessible from houseoffunz.com. Some site functions may be limited if cookies are disabled.

REFLECT: Cookie transparency and user control are maintained as fundamental privacy protections.

Data Security

OBSERVE: Houseoffun maintains a comprehensive suite of security controls to protect personal data from unauthorized access, alteration, disclosure, or destruction, as required by AU law and gambling sector standards.

  • Technical Measures: Industry-standard SSL/TLS encryption for all data transmissions; data is stored in secure data centres with multilayered firewall protection.
  • Organizational Safeguards: Access controls based on role-specific needs; data protection training for staff; regular security and privacy audits; incident response procedures in place.
  • Vendor Management: Due diligence and contractual security obligations imposed on all third-party processors.

EXPAND: Ongoing penetration testing and risk assessments ensure systems remain resilient to evolving cyber threats. Security measures are reviewed annually and updated as industry best practices change.

REFLECT: Users should recognize that while all reasonable steps are taken, no method of transmission or storage is completely secure. Suspected data security incidents can be reported immediately to [email protected].

Regional Compliance Note: Security protocols are tailored to meet or exceed the requirements of the Australian Privacy Act 1988 and gambling regulator expectations for 2025.

Complaints & Contacts

OBSERVE: Houseoffun supports user rights by providing direct channels for privacy inquiries and complaints related to processing activities at houseoffunz.com. All users may contact the Data Protection Officer or support team at [email protected] or via the Support Form.

  • Complaint Procedure:
    1. Submit a written complaint via email or support form detailing the privacy concern.
    2. The DPO reviews all submissions and aims to respond within 30 days.
    3. If dissatisfied with the outcome, users may escalate complaints to the Office of the Australian Information Commissioner (www.oaic.gov.au).
  • Support for Queries: All inquiries about this privacy policy, data rights, or data processing practices will be responded to promptly by authorized personnel.

REFLECT: houseoffun is committed to fully transparent, accessible privacy practices and to effective, fair, and timely complaint resolution for all users accessing houseoffunz.com from Australia.

Updates

OBSERVE: This privacy policy may change from time to time in response to legal, technical, or business developments.

  • Notification: All significant changes will be communicated via houseoffunz.com and, where required by law, directly to users by email or pop-up notifications.
  • Version Control: The date of the latest revision is always stated at the top of the policy.
  • User Responsibility: Users should review this policy periodically to remain informed of any changes that affect their data rights or obligations.

REFLECT: Last updated: 1 January 2025. Continued use of houseoffunz.com following notice of changes signifies consent to the updated policy terms.