Terms & Conditions

These Terms govern your relationship with the operator of houseoffun, accessible via houseoffunz.com, and specify your rights and obligations concerning the use of all gambling services provided. Effective as of 1 January 2025.

Definitions

Operator: The entity managing and providing houseoffun services through houseoffunz.com, operated under the parent company Playtika Holding Corp. ("House of Fun", "we", "us").
User: Any individual who accesses, registers, or uses the services of houseoffun via houseoffunz.com.
Player: A registered User eligible to place Bets, participate in games, and claim Bonuses on houseoffunz.com.
Bet: Any wager or stake placed by a Player on a gambling product provided on houseoffunz.com.
Bonus: Promotional incentives, including credits, free spins, or other rewards, granted to Players by houseoffun under specified conditions.
Wager: The total value of one or more Bets made by a Player using real funds or Bonuses.
KYC (Know Your Customer): The process whereby Users provide documentation to verify identity, age, and residence as part of compliance with AU anti-money laundering and responsible gambling regulations.

Regional Compliance Note: Definitions are aligned with Australian standard gambling and consumer protection language for clarity and consistency.

Account Registration

Eligibility and Registration Process

Minimum Age: Users must be at least 18 years of age to register and participate in gambling activities on houseoffunz.com. Registration by minors is strictly prohibited and will result in account termination.
Account Creation: To register, Users must provide accurate, up-to-date personal details (including full name, date of birth, valid email address). Verification links are sent to the specified email address and must be activated to complete account setup.
KYC Documentation: Upon registration and for significant transactions, Users are required to submit valid government-issued identification and proof of address. Additional documents may be requested to satisfy AU regulatory obligations.

User Obligations

Provision of Accurate Information: Users are responsible for ensuring all personal information provided during registration is complete and accurate. Failure to do so may result in account suspension or closure.
Password Security: Users must maintain confidentiality of login credentials. Any suspected unauthorized access must be reported immediately using the support form at https://houseoffunz.com/support or by email at [email protected].

Regional Compliance Note: Registration procedures comply with all AU legal requirements under the Interactive Gambling Act 2001 and related anti-money laundering regulations.

Betting & Gameplay Rules

Bet Placement

Minimum/Maximum Bet: The minimum and maximum amounts for Bets are specified within each game. Bets outside these limits are invalid and will not be accepted.
Types of Bets: Houseoffun offers a range of betting options including slots, table games, and live casino products, each subject to their individual game rules published on houseoffunz.com.
Bet Confirmation: Once a Bet is placed and confirmed, it is final and cannot be cancelled or modified by the Player. In cases of technical malfunction, the Operator reserves the right to void affected Bets as per AU consumer law.

Conduct in Live Casino and Chat

Acceptable Behaviour: Users must refrain from abusive, offensive, or fraudulent behaviour in live games and public chats. Strict prohibition applies to harassment, sharing of personal data, use of vulgar language, and any form of manipulation or collusion.
Cheating and Fraud: Any attempt to cheat, manipulate game outcomes, or commit fraud will result in immediate account suspension and may lead to permanent exclusion and legal proceedings.

Regional Compliance Note: Game fairness and responsible conduct provisions conform to AU National Consumer Protection Framework and enforce zero-tolerance policy against abusive and fraudulent activities.

Bonus Terms

Bonus Activation: To activate a Bonus, Players must fully comply with the conditions stipulated in each promotion (e.g., minimum deposit, activation code). All bonuses are non-transferable and may only be used by the qualifying account.
Wagering Requirements: Unless specified otherwise, Bonuses must be wagered at least 30 times within 30 days of award. Wagering requirements and timeframes for all active promotions are visible in the Player's account dashboard.
Bonus Restrictions: Certain games or bet types may be excluded from contributing to wagering requirements. Attempting to circumvent bonus conditions (e.g., using multiple accounts, low-risk betting patterns) is strictly prohibited and may result in forfeiture of Bonus and winnings.
Promotion Combination: Unless explicitly stated, combining multiple bonuses or promotions is not permitted. Only one active Bonus may be used at a time per Player account.

Legal Protections: Bonus rules are designed for consumer protection and regulatory compliance. Any abuse of bonus offers may result in account suspension or permanent exclusion.

Regional Compliance Note: All promotional offers on houseoffunz.com are administered in accordance with AU advertising and gambling disclosure laws to ensure fair player treatment through 2025.

Payments & Withdrawals

Deposit and Withdrawal Methods

Available Methods: Players may deposit using credit/debit cards, e-wallets, and approved cryptocurrency options as listed on the payments page of houseoffunz.com. Cash deposits are not accepted.
Deposit Limits: The minimum deposit per transaction is AUD $10; maximum deposit limits may vary by method and account status. Limits are stated on the cashier page.
Withdrawal Process: Withdrawals are processed using the same method as the original deposit where possible, subject to verification requirements and anti-money laundering controls as per AU law.
Processing Times: Standard processing times for withdrawals are 1-5 business days. Delays may occur if further KYC verification is required.
Fees: Houseoffun does not charge fees for standard deposits or withdrawals. Third-party financial institutions may levy fees independently.

Refunds and Cancellations

Bets and Bonuses: All Bets placed are final and cannot be refunded except in cases of confirmed technical malfunction or errors attributable to houseoffun, in which case affected Bets/Bonuses may be refunded at the Operator's discretion.
Fraud Detection: Withdrawals suspected of fraud, money laundering, or breach of these Terms may be delayed, reversed, or denied in compliance with AU law.

Regional Compliance Note: All payment processing and anti-fraud monitoring strictly adhere to Australia's Anti-Money Laundering and Counter-Terrorism Financing Act requirements into 2025.

Limitation of Liability

Operator's Obligations: Houseoffun is committed to fairness, accurate payout of winnings, and transparency of all games and results on houseoffunz.com. All outcomes are determined by certified Random Number Generator (RNG) algorithms or live dealer mechanisms, as applicable.
Exclusions: The Operator is not liable for damages or losses resulting from Users' reliance on third-party content, technical or network interruptions, force majeure circumstances, or User-side hardware/software failures.
Maximum Compensation: In no event will the Operator's aggregate liability to the User exceed the amount wagered on the affected Bet(s).
Consumer Rights: Nothing in these Terms limits or excludes liability where such limitation is not permitted by AU consumer protection laws.

Regional Compliance Note: Limitations and exclusions of liability comply with all mandatory statutory rights of Users under Australian Consumer Law as in effect through 2025.

Intellectual Property Rights

Content Ownership: All intellectual property, including software, graphics, text, logos, and game design featured on houseoffunz.com, is owned by houseoffun or licensed from third parties. All rights are reserved.
Prohibited Uses: Copying, reproducing, modifying, publicly displaying, distributing, or transmitting any content or software from houseoffunz.com without the Operator's express written permission is strictly prohibited and may result in legal action.
Permitted Use: Users are granted a limited, non-transferable, revocable license to access and use houseoffunz.com for personal entertainment purposes only.

Legal Notice: Breach of these provisions may result in immediate account suspension and pursuit of civil or criminal remedies.

Privacy & Data Protection

All personal information supplied to houseoffunz.com by Users is processed in accordance with the Operator's Privacy Policy, which adheres to all relevant Australian Privacy Principles (APPs). By registering or using houseoffunz.com services, Users consent to data collection, processing, and storage as described therein. Support inquiries regarding data privacy can be directed to [email protected].

Changes to Terms

Notification: Houseoffun reserves the right to amend these Terms at any time. Users will be notified of material changes via email and prominent on-site banners at houseoffunz.com, with updated Terms becoming effective no less than 14 days after notice unless otherwise required by law.
Continued Use: Continued use of houseoffunz.com services following notice of changes constitutes acceptance of the new Terms. Users who do not agree to amended Terms must discontinue use of all houseoffunz.com services and may request account closure.

Regional Compliance Note: Change procedures and notifications are implemented in accordance with applicable AU e-commerce and consumer rights regulations as in force through 2025.

Termination & Suspension

Grounds for Suspension/Closure: The Operator may suspend or terminate accounts for violation of these Terms, suspected fraudulent or illegal activities, provision of false registration information, or on lawful demand from AU authorities.
Procedure: Users will be notified via their registered email address of the reason for any suspension or termination. Inquiries may be made using the support form at https://houseoffunz.com/support or by email at [email protected].
Refunds: Account balances, less any bonuses or winnings subject to review or withheld per these Terms, will be refunded to the payment method on record in accordance with applicable AU law.

Legal Protections: All termination and suspension actions are subject to review under AU gambling and consumer protection frameworks through 2025.

Governing Law & Jurisdiction

Applicable Law: These Terms are governed by the laws of the Commonwealth of Australia (AU), without regard to conflicts of law principles.
Jurisdiction: Any disputes arising from or related to these Terms or the services offered on houseoffunz.com shall be subject to the exclusive jurisdiction of competent courts in Australia, unless applicable laws require alternative mechanisms.
Dispute Resolution: Before formal proceedings, Users are encouraged to contact houseoffun's customer support for amicable resolution. If unresolved, matters may be referred to AU registered alternative dispute resolution (ADR) bodies, or as directed by relevant Australian authorities.

Regional Compliance Note: Dispute and jurisdiction clauses reflect current AU regulatory standards, including mandatory ADR pathways for online gambling as applicable in 2025.

Contact Information

Customer Support: For general inquiries, Users may contact houseoffun via the support form at https://houseoffunz.com/support or by email at [email protected].
Legal Department: Legal correspondence should be directed to [email protected]. Mailing address and registered office details will be provided upon request in accordance with applicable AU law.
Brand Information: All contact and operational data provided applies exclusively to houseoffunz.com under the parent company Playtika Holding Corp. as applicable within Australia for 2025.

Notice: Houseoffun is committed to responsive support and regulatory transparency. For formal legal or regulatory matters, Users may request additional contact details via the above channels.